Chappy FAQs

How do I change between Casual, Commitment and All Dates

You can do this by selecting from the modes at the top of the screen. Switch into Casual for something that might be light speed, or go on a longer exploration in Commitment. In All Dating, go along for the ride! There's a whole constellation of new people out there.

What is Chappy Friends?

Chappy Friends is our new vertical entirely separate from Chappy Dates!

We know that lots of gay men have made friends through dating apps. Using a dating app when you’re just looking for friendship can send mixed signals. This is a new vertical that allows you to meet friends with no pressure, whether you’re new to a city, traveling, or looking for a gay mentor. We’ve got you!

Can I match with someone in Friends and Date?

Also no - Chappy Friends is designed to be a space for new connections without any of the pressure that may come from trying to find a friend in Dates! If you match a user in either Friends or Dates, once you match, that person goes to your chats. If you match in Friends, you won't see that person again if go over to Dates.

If I'm in Chappy Friends, is my profile also visible in Chappy Dates?

No - your profile is only visible in one mode at a time! If you're in Chappy Friends, you'll only be shown to other people also looking for friends.

How do I send a message?

Chappy works around mutual connections. Once two people have swiped right on each other, a mutual connection will appear in your messages section.

Now's your chance to break the ice!

What does the star icon mean?

The little star that appears in the top right corner of your screen represents our 'Favorites' icon.

By selecting this, you will be able to separate your fave users from the rest! And don't worry — your matches won't be able to see whether you've favorited them or not.

What happens if I take a screenshot?

The safety and privacy of our users is our top priority. If you take a screenshot of a match or chat, the other user will be notified.

How do I change my profile photo?

To change your profile photo, simply open your own profile, tap lightly on your chosen photo and drag it to position 1. You're ready for lift off!

How do I change my photos?

To change an existing photo, simply navigate to your own profile and lightly tap the X on the photo once. A menu will appear asking you to ‘Replace‘ or ‘Delete‘ the image.

To swap out a photo just hit replace, rememeber high quality forward facing photos always preform well. You've got this!

How do I delete a photo?

To delete an existing photo, simply navigate to your own profile and lightly tap the X on the photo once. A menu will appear asking you to ‘Replace‘ or ‘Delete‘ the image.

A menu will pop up asking you to ‘Replace’ or ‘Delete’. Simply tap on ‘Delete’ and the image will be removed.

Why haven’t I got any matches or likes?

If you haven’t had any matches yet, you can try altering the search radius and/or age filter. Click on your profile icon followed by the gear icon on the top right.

Keep checking back daily, and consider switching into a different mode! The more you swipe, the better chance you have of getting matched with new people.

Finally keep your profile updated, be your authentic self and most importantly, have fun!


What is a Private Profile?

A Private Profile gives you total control to ”glow in the dark” and make the first move. This way, you're only visible to a user once you decide to swipe right on them. You remain hidden from the rest of Chappy community until you decide to go back to Public. To switch to a Private Profile, tap on the 'Cog' icon from your profile page and flip the Private Profile switch.

How can I block a user?

There are 2 options:

  • From their profile: tap "Show More". Select "Block & Report" at the bottom of the page followed by the block option.
  • From a Chat screen: tap the three dots found in the top right of the screen and select "Block".

How can I report a user?

The safety of our users is our number one priority. If anyone ever makes you feel uncomfortable on Chappy, please report them through our reporting function.

You can do this through their profile: tap "Show More". Select "Block & Report" at the bottom of the page followed by the "Report" option.

Or from your messages, tap the three dots found in the top right of the screen and select "Report".

How can I delete my account?

We'd hate to see you go. If there is anything we can do to improve your experience please let our Support Team know at feedback@mail.chappyapp.com.

Okay, if you really must leave, here are the deets on how:

Tap on the ‘Cog’ icon in the top right of your profile page and tap ‘Delete account’ at the bottom of the page. Enter the word ‘Ciao’ when prompted to leave Chappy.